Frequently Asked Questions
Everything you need to know about your Hiya Health shopping experience.
How do I determine the right size for me?
We provide a detailed sizing chart on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific garment measurements.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like undergarments and earrings are final sale.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Are your materials sustainably sourced?
At Hiya Health, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to ensure a lower environmental impact.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the final stage of checkout.
How should I care for my Hiya Health garments?
To maintain the quality of your clothes, we recommend washing in cold water with like colors and hanging to dry. Specific care instructions are located on the inner label of each piece.