Returns & Exchanges
At Hiya Health, we want you to love your new look; if you are not completely satisfied, we offer free returns and exchanges on all unworn fashion items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Drop Off Package
Affix the prepaid label to your parcel and drop it off at any authorized shipping carrier location within 7 days of generating the label.
Receive Your Refund
After our warehouse team inspects the returned garments, your refund or exchange will be processed within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing